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KNOW BEFORE YOU GO

AVOID THE LINES

We will have registration open before the event starts. In order to ensure you do not miss any event content, we highly encourage you to register early.

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To check in at the event, the ticket MUST be under the attendee's name. Attendees will be required to show a valid government-issued ID matching the ticket name. An attendee's name on a credit card or a photocopy of an ID will not be accepted

If you purchased your ticket directly from iGenius' event system, you most likely do not have any further action required in the event system to check-in. Just have your ticket's QR code ready to scan. (Your QR Code will not be available until registration starts.)

If you need to update names on tickets, click on the blue "Ticket Actions" button and choose "Transfer Ticket". Then enter the email address of your gust/friend. If they are in the event system, the transfer will be immediate. If they are no in the event system yet, they'll receive an email on your behalf inviting them to create an account to claim the ticket. 

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Not that attendees and customers must be 18 years of age or older. Children under 18 must be accompanied by their legal guardian or will not be permitted entry. 

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No cameras or any type of recording devices are allowed. 

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Once registered, you are required to keep your wristband on for the entire event. In the event your wristband breaks, please bring that wristband to ticketing assistance, and we will swap it out with another wristband.

If you lose your wristband after checking in, you will need to PURCHASE another ticket to attend the rest of the event.

*Ticket transfers are exclusively intended for transfer to friends or family. iGenius and EventStar365 are not liable for any 3rd party sales outside of the event system.

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Tickets

All ticket sales are final and non-refundable. 

ENTRY RULES

NO PURSES

NO BAGS

IN AN EFFORT TO ENHANCE PUBLIC SAFETY

PROHIBITED BAGS

PROHIBITED ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

  • All purses, bags or containers larger than a small clutch bag. 
     

  • Backpacks
     

  • Binocular case
    Binoculars may be worn around the neck

     

  • Briefcases

  • Cinch bags
     

  • Computer bags
     

  • Coolers
     

  • Fanny packs
     

  • Luggage of any kind
     

  • Seat cushions

APPROVED BAGS

CLEAR TOTE:

Plastic, vinyl, or PVC and do not exceed 12" x 6" x 12"

PLASTIC STORAGE BAG

Clear, one (1) gallon, resealable

SMALL CLUTCH PURSE

Approximately the size of a hand with or without a handle or strap. No larger than 5.5" x 8.5". Can be carried separately or within an approved plastic bag. 

An exception will be made for medically necessary items after proper inspection

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